Frequently asked questions

In the Netherlands, Belgium and Luxembourg rental starts at 125 euro per week, plus a one-off 90 euro for delivery and installation at home; collection after your programme costs nothing extra. Elsewhere in Europe rental starts at 150 euro per week, plus a one-off 90 to 140 euro for shipping by courier, depending on the country; you arrange and pay for the return shipment yourself. Tent, altitude generator, oximeter, your programme and support are always included. All prices include VAT; you see your exact total in your request.

The generator produces a constant, low noise level comparable to a quiet fan. It sits next to the bed or in an adjacent room; most customers get used to it within a few nights.

Yes. There are tent models for double beds (queen and king). Anyone who does not want to sleep at altitude can use a regular bed next to it.

In the Benelux you pay nothing in advance: you pay at delivery and can cancel free of charge until then. Outside the Benelux you receive an invoice two weeks before delivery; until then you cancel free of charge, and once it is paid we ship the system.

Count on 4 to 6 weeks for noticeable adaptation. For expeditions above 6,000 m we recommend 5 to 8 weeks. We match your rental period to your departure or race date: you choose the end date, we count back.

Athletes usually stop 7 to 10 days before their peak race so the body is fully recovered. Mountaineers keep sleeping at altitude until just before departure so the acclimatisation is as fresh as possible.

In the Netherlands, Belgium and Luxembourg an Altitude Specialist brings the system to your home on an agreed day, installs it and explains everything in person; after your programme we collect it. Elsewhere in Europe we ship the system by courier once the invoice is paid, with track & trace; you set it up yourself with the manual and send it back at your own cost in its original packaging after your programme. Either way you get an oximeter to track your SpO₂ and guidance through My Altitude, phone and email.

Yes. Only the oxygen percentage is lowered (normobaric hypoxia), not the air pressure. You build up gradually based on your SpO₂ values with personal guidance. An altitude tent is not a medical device. If you have a medical condition (heart, lungs) or are pregnant, consult your doctor first.

Measure your oxygen saturation every morning. At 94% or higher raise the altitude, between 90 and 93% hold (the optimal adaptation zone), at 89% or lower reduce the altitude.

Yes. Rent first, buy later: 50% of your rental amount is deducted from the purchase invoice of your system.